Shipping Policy

Rajlaxmi Pal Enterprise Shipping Policy

1. General Information:

• Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
• Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

2. Delivery Locations:

• Selected Locations: We currently deliver products to selected locations within India only. Please check if your location is included in our delivery areas by entering your PIN code on our website before making an order.
• PO Boxes: We do not ship to PO boxes. Please provide a physical address for delivery.
• International Shipping: We do not ship internationally. Shipping is available for India only.

3. Shipping Rates & Delivery Estimates:

• Standard Shipping:
  • Rate: Calculated at checkout based on weight, dimensions, and destination.
  • Estimated Delivery Time: 5-7 business days.
• Express Shipping:
  • Rate: Calculated at checkout based on weight, dimensions, and destination.
  • Estimated Delivery Time: 2-3 business days.

4. Shipping Carriers:

• We use a variety of shipping carriers to ensure your order is delivered promptly, including:
  • Domestic: India Post, Delhivery, Blue Dart, and other reputable courier services.

5. Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the carrier’s website using the provided tracking number.

6. Delivery Issues:

• Delayed or Lost Shipments: If your shipment is delayed or lost, please contact our customer service team at 8759069235 or support@rajlaxmielectronics.com. We will work with the carrier to resolve the issue as quickly as possible.
• Damaged Items: If you receive a damaged item, please contact us immediately with your order number and a photo of the damaged item. We will arrange for a replacement or refund.

7. Shipping Policy Changes:

• Rajlaxmi Pal Enterprise reserves the right to update or change this shipping policy at any time. Any changes will be posted on this page and will take effect immediately.

FAQs

Q1: How long will it take to receive my order? A1: Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.

Q2: Can I change my shipping address after placing an order? A2: If you need to change your shipping address, please contact us immediately at 8759069235 or support@rajlaxmielectronics.com. If your order has not been shipped yet, we will update the address. If it has already been shipped, we cannot change the address.

Q3: Do you ship internationally? A3: No, we do not ship internationally. Shipping is available for India only.

Q4: How can I track my order? A4: After your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this tracking number on the carrier’s website to track your order.

Q5: What should I do if I receive a damaged item? A5: If you receive a damaged item, please contact us immediately with your order number and a photo of the damaged item. We will arrange for a replacement or refund.

Q6: Can I expedite my shipping? A6: Yes, we offer express shipping options at checkout. Rates and delivery times will be displayed based on your location and order details.

Q7: How do I check if my location is eligible for delivery? A7: You can check if your location is included in our delivery areas by entering your PIN code on our website before making an order.

For any further questions or assistance, please contact our customer service team at 8759069235 or support@rajlaxmielectronics.com.